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Digitization is imperative to facilitate economic activity, build seamless communication with citizens for delivery of service and transform overall urban development paradigms of the cities. Cities are therefore embracing the significant advancements in information and communications technology to assist in meeting their objectives of more prosperous, efficient, livable and sustainable. In other words, cities are looking to become smarter.
Cities all over the world in their constant evolution and desire to operate in a cost-efficient and citizen-savvy manner encounters a plethora of challenges. An illustrative, but not exhaustive list is as follows:
• Planning Inadequacy • Infrastructure Bottleneck • Limited ICT Investments • Maverick Citizen Engagement Avenues • Siloed Operations of DepartmentsA well synchronized automated espousal of IT centric digital journey is therefore is essential for the cities for a step-function transformation.
Our eCMS software product is aptly suitable for enabling and accompanying the cities for their digital journey. The eCMS software automates and optimizes city-centric processes both from the perspective of the city staff members as well as the citizens. We are leaders in City Management Software .We understand what a city needs and are providing our single platform “City Smart” to each department. Our solution addresses the needs of the cities with his ease of use, business insights and features and functionalities such as:- • Citizen Access Portal • Site Plan Approval (screen shot of town planning) • Online Registration (screen-shot) • Business Trade License • Code Enforcement • Permits & Inspections • Property Management • Grievance Handling • Utilities & Facilities
The solutions are endowed with distinctive characteristics to deliver benefits to citizens in a number of ways, a few of them are as follows:- • No more waiting in line , most services done online or on mobile • Interact with your city anytime anywhere via mobile, web or IM. • One-Stop location for all resident interactions with the city. • Login anytime, anywhere to view your request progress real-time. • Mobile apps to make life easier and get information on the go
Similarly for the city staffs members indulge in instant- appreciation in this one-click economy for the following:-
• Collect and process big data from cameras, sensors etc. at ease. • Beacon support to provide location specific experience. • Easy to use real-time Dashboard for information at fingertips. • Makes it so easy to connect systems together