eCMS is a transformational software for automating and optimising enterprise municipal/ city services. It is built on the innovative framework of Land, Structure, and Occupancy (LSO). The LSO framework is a primary resource for address, structure, zone and land use information, as well as owner/tenant, infrastructure and asset information. It heralds unparalleled collaboration of single version of truths with singular focus on one-stop e-Governance in cities and municipalities. It brings about inter-departmental accountability and accuracy, automated work-flow, ease of use, real-time data sharing with apps, improved services to citizens, city/municipal intelligence and seamless integration with GIS.